Reviews & Reputation

A reputation that builds itself, from every customer you see.

We ask each one for a review after their visit, in your name, so you never have to ask anyone yourself.

People believe your customers before they believe you.

They read your reviews before they call. It’s the one thing about you that you didn’t write.

  1. In their own words

    In their own voice, saying what it was really like.

  2. Someone like them

    Someone with the same worry, who went ahead and was glad.

  3. Many of them

    A few could be luck. Many say it’s how things are.

  4. Specific

    Small details, like “never once looked at the clock”, are what a stranger believes.

When people compare, recent reviews win.

The others were good once. This one was good this week.

Why so few

Happy customers rarely write reviews. Nobody asked them.

Where it stalls

  • Asking feels awkward
  • Forgotten on a busy day
  • No link to tap
  • Few

    A handful of reviews, after years of good work.

  • Quiet

    Weeks, sometimes months, with nothing new.

  • Uneven

    The ones who write unasked aren’t always the happy ones.

One text after the visit. One tap to the review.

Reviews arrive week after week, written while the visit is still fresh.

  1. 01

    The visit ends

    Whatever they came in for.

  2. 02

    A text goes out

    Or an email, soon after the visit.

  3. 03

    One tap

    Straight to Google, or your industry’s own site.

  4. 04

    The review appears

    In their own words, on Google.

  5. 05

    Newest on top

    On your profile, for the next person to read.

Every review keeps working, long after it’s written.

  • On your profile, the first place they look

    Recent reviews sit right under your name and stars.

  • Higher on the map

    Reviews coming in every week help you show higher there, and in AI answers.

  • On your site, where they book

    Their words beside what you offer, on your service and landing pages.

  • In your ads

    A line from a review beside the ad, so the proof comes first.

What people look for depends on what they’re trusting you with. Their comfort.

What they read for

  1. 01The experienceWhether the visit was comfortable, and the nervous felt looked after.
  2. 02The teamWho they’ll meet, and whether they were kind.
  3. 03Not being rushedWhether anyone made them feel hurried.
Dental

Working with us

Set up in a month. Then we run it.

A year on, the profile people compare shows the care you actually give.

When we start

A few reviews, and the newest months old.

  1. 01The first conversationYour profile as it stands.
  2. 02Live in the first monthThe text after every visit.
  3. 03Every monthA short report on what came in.

A year on

Every visit asked, so new ones every week.

Nothing for you to chase.No one to remind, and no one to ask.

Our own reviews, from the owners we work with.

Reviews help them choose you. The rest gets them to you.

  1. Where they compare

    The Google profile

    Where people compare you, with your reviews right under your name.

    Local SEO & Google Business Profile
  2. Where they look

    Search

    Found for the searches worth most, in results and in AI answers.

    SEO
  3. Where they decide

    The website

    Everything sends people there, so it has to finish the job.

    Websites
  4. Where they’re answered

    The follow-up

    Every inquiry answered and followed up, until it’s a booking.

    CRM & Automation

Your reviews, under all of it.

Read on the profile, in search, on the site, and before every reply.

Questions owners ask about reviews.

How do I ask customers for Google reviews?

Ask everyone, soon after the visit, while it’s fresh: a short, personal message with a link that opens the review box in one tap. Most people are glad to leave one; they just don’t get around to it unasked.

What is review gating, and is it allowed?

It’s asking customers how they feel first and sending only the happy ones to Google. Google’s rules forbid it, and reviews gathered that way can be removed. Asking everyone is allowed, and keeps the reviews you get.

Can I offer a discount for a review?

No. Google doesn’t allow anything given in return for a review, discounts and gifts included, even when you don’t ask for a good one. Asking at the right moment and making it easy is what works.

Why are my Google reviews disappearing?

Google’s filters remove reviews that look unusual: many arriving at once, several from one place, or from accounts later deleted. Real reviews get caught too. A steady flow from real customers, asked one by one, is the pattern Google trusts.

How many Google reviews do I need?

There’s no fixed number. Google weighs how many reviews you have and how good they are when it ranks local businesses, and customers look at how recent they are. More than the businesses around you, with new ones every month, is the aim.